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7 Leading Sectors in India That Need an AI & Analytics Makeover

7 Leading Sectors in India That Need an AI & Analytics Makeover

Advancements in the field of data analytics and artificial intelligence are fuelling innovation in every nation around the world. India too is showing keen interest in AI. This year, the government has doubled the amount invested in the innovation program Digital India which drives advances in machine learning, AI and 3-D printing.

The signs of increased activity in AI research and development are showing in different areas. Here are the topmost sectors of India that are in dire need of AI and data science revolution:

FINANCE

According to reports by PricewaterhouseCoopers, financial bodies and payment regulators deal with billions of dollars in transactions through ATMs, credit cards, e-commerce transactions, etc. When human expertise is combined with advanced analytical methods and machine learning algorithms, fraudulent transactions can be flagged the moment they occur. This leaves less room for human errors. Considering the recent discoveries about major frauds in reputed banks in India, this approach seems more like a necessity.

Image source: American Banker

 

AGRICULTURE

Although 40% of the Indian population works in the agricultural sector, revenues from this sector make up only 16% of the total GDP. The agricultural industry needs advanced data analytics techniques for the prediction of annual, quarterly or monthly yields; analyzing weather reports are observing the best time to sow; estimating the market price of different products so that the most profitable crop can be cultivated, etc. AI powered sensors can measure the temperature and moisture level of soil. With the help of such data farmers can identify the best time to plant and harvest crops and make efficient use of fertilizers.

Image source: Inventiva

HEALTHCARE

According to the Indian constitution, each and every citizen is supposed to get free healthcare. And government hospitals do provide that to people below poverty line. Nonetheless, 81% of the doctors work for private hospitals and nearly 60% hospitals in India are private (According to Wikipedia). The root cause for this is that government hospitals are overpopulated. People who can afford healthcare services from a private hospital prefer to be treated there. Data science can play a pivotal role in managing the growing demand for healthcare services by strengthening the current infrastructure. It can help by predicting how many days a patient is likely to be admitted and find out the proper allotment of beds. AI fine tunes medical predictions and helps selecting a proper line of treatment.

Image source: wxpress

CRIME PREDICTION

Considering the number of security threats and extremist attacks India has faced in the past, there’s urgent need to develop efficient methods that can neutralize such threats and maintain proper law and order. AI and ML can step in to ease the burden of security personnel. A welcome development is the collaboration between Israeli company Cortica and Best Group. Massive amounts of data from CCTV cameras across the nation are being analyzed to anticipate crime and take action before it happens. Streaming data is scrutinized for behavioral anomalies, which are considered as warning signs for a person who commits a violent crime. The aim of the Indian authorities is improving safely in roads, stations, bus stops and other public places.

Image source: Digital Trends

From the paragraphs above it is evident that AI and data analytics has immense scope to improve these major sectors in India. While you look forward to these developments also follow DexLab Analytics, which is a leading data analyst training institute in Delhi. For data analyst certification, get in touch with DexLab’s industry experts.

Reference:

www.brookings.edu/blog/techtank/2018/05/17/artificial-intelligence-and-data-analytics-in-india

www.analyticsvidhya.com/blog/2018/08/top-7-sectors-where-data-science-can-transform-india-with-free-datasets

 

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Top 5 Reasons to Feel Excited about Data Analytics This Year

TOP 5 REASONS TO FEEL EXCITED ABOUT DATA ANALYTICS THIS YEAR

‘Tis the year to be super excited about data analytics! Without further ado, let’s find out why:-

Cloud Infrastructure is Expanding and Fostering Fast-paced Innovations

Considering the recent trends in cloud data and related applications, 2018 is a critical time for cloud analytics. Businesses must steadily transition to a cloud environment and for that a robust and flexible analytics strategy is to be adopted. Through cloud analytics platforms businesses can leverage common data logic and unlock new analytic capabilities to plan, predict, discover, visualize, simulate and manage. In short, what businesses need is a hybrid mode that includes data, analytics and applications spread across multi-cloud and on-premise environments. Research suggests that by employing analytics that are built to work together businesses can increase the total cost of ownership (TCO) by 3-5 times and the return on investment (ROI) can be as high as 171%.

Source: ZDNet

The Power of Machine Learning Unleashed

Machine learning and artificial intelligence have made big progress in the last one year. Hence, automated and AI powered tools are becoming central in decision-making. The rapid growth in automation has profound effect on the way analytics is used. It can be said that machine learning is perking up analytics big time. With the help of automated technologies users can develop contextual insights with ease and uncover patterns from massive volumes of data. And data scientists are harnessing these automated technologies to drive scalable insights for smarter business processes.

Source: Tech Carpenter

The Spreadsheet is Nearing Retirement

The spreadsheet has come a long way since its inception. But, for many businesses it is time to move to better alternatives that are free from some of the inefficiencies and inaccuracies of spreadsheets. For these businesses the solution is shifting to cloud-based models that help connect operational plans to financial plans.

Source: GCN.com

Customer Experience is the Current Competitive Battleground

According to the Harris Interactive study, 88% customers prefer purchasing products or services from a company that offers great customer service over a company that provides the latest innovations. Quality customer experience is crucial for business growth. And for that companies must invest in CEM (customer experience management). CEM technology collects data from varied sources and uses advanced analytics to leverage historical experiences and access data fast. This platform ensures that customers are satisfied, their grievances are addressed and there’s an improvement in sales, profits and brand image.

Source: StoryMiners

Big data Industry to Grow 7 times in 7 years!

Studies suggest that the big data industry in India is likely to become a 20 billion dollar industry by 2015. It is expected that analytics and data science market will grow by 7 times in the next 7 years. Currently, the analytics and big data industry is worth an estimated $2.71 billion in annual revenues and is growing rapidly at a rate of 33.5% CAGR.

Source: Analytics India

Do you know that this year over 16,000 freshers have been hired in the analytics workforce of India? That’s an increase by 33% from last year’s 12,000! Join the big data bandwagon with a professional certificate from this reputed data analyst training institute in Delhi. One of the unique features of this data analyst course in Gurgaon is that it includes trainers who are industry-experts in this field and hence bring with them excellent domain experience.

 

References:

digitalistmag.com/cio-knowledge/2018/01/03/top-10-trends-for-analytics-in-2018-05668659

360logica.com/blog/10-reasons-excited-data-analytics-2018

analyticsindiamag.com/analytics-data-science-industry-in-india-study-2018-by-analytixlabs-aim

getcloudcherry.com/blog/competition-customer-experience

 

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5 Trends Shaping the Future of Data Analytics

5 Trends Shaping the Future of Data Analytics

Data Analytics is popular. The future of data science and analytics is bright and happening. Terms like ‘artificial intelligence’ and ‘machine learning’ are taking the world by storm.

Annual demand for the fast-growing new roles of data scientist, data developers, and data engineers will reach nearly 700,000 openings by 2020, says Forbes, a leading business magazine.

 

Last year, at the DataHack Summit Kirk Borne, Principal Data Scientist and Executive Advisor at Booz Allen Hamilton shared some slivers of knowledge in the illuminating field of data science. He believes that the following trends will shape up the world of data analytics, and we can’t agree more.

Dive down to pore over a definitive list – thank us later!

Internet of Things (IoT)

Does IoT ring any bell? Yes, it does, because it’s nothing but evolved wireless networks. The market of this fascinating new breed of tech is expected to grow from $170.57 billion in 2017 to $561.04 billion by 2022 – reasons being advanced analytics and superior data processing techniques.

Artificial Intelligence

An improved version of AI is Augmented Intelligence – instead of replacing human intelligence, this new sophisticated AI program largely focuses on AI’s assistive characteristic, enhancing human intelligence. The word ‘Augmented’ stands for ‘to improve’ and together it reinforces the idea of amalgamating machine intelligence with human conscience to tackle challenges and form relationships.

Augmented Reality

Look forward to better performances and successful models? Data is the weapon of all battles. Augmented Reality is indeed a reality now. The recent launch of Apple ARkit is a pivotal development in bulk manufacturing of AR apps. The power of AR is now in the fingertips of all iPhone users, and the development of Google’s Tango is an added thrust.

Hyper Personalization

#KnowYourCustomer, it has become an indispensable part of today’s retail marketing; the better you know your customers, the higher are the chances of selling a product. Yes, you heard that right. And Google Home and Amazon Echo is boosting the ongoing operations.

Graph Analytics

Mapping relationships across wide volumes of well connected critical data is the essence of graph analytics. It’s an intricate set of analytics tools used for unlocking insightful questions and delivering more accurate results. A few use cases of graph analytics is as follows:

  • Optimizing airline and logistic routes
  • Extensive life science researches
  • Influencer analysis for social network communities
  • Crime detection, including money laundering

 
Advice: Be at the edge of data accumulation – because data is power, and data analytics is the power-device.

Calling all data enthusiasts… DexLab Analytics offers state of the art data analytics training in Gurgaon within affordable budget. Apply now and grab amazing discounts and offers on data analyst course.

 

The article has been sourced from – yourstory.com/2017/12/data-analytics-future-trends

 

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A Comprehensive Study on Analytics and Data Science India Jobs 2018

A Comprehensive Study on Analytics and Data Science India Jobs 2018

India accounts for 1 in 10 data science job openings worldwide – with about 90,000 vacancies, India ranks as the second-biggest analytics hub, next to the US – according to a recent study compiled by two renowned skilling platforms. The latest figure shows a 76% jump from the last year.

With the advent of artificial intelligence and its overpowering influence, the demand for skill-sets in machine learning, data science and analytics is increasing rapidly. Job creation in other IT fields has hit a slow-mode in India, making it imperative for people to look towards re-skilling themselves with new emerging technologies… if they want to stay relevant in the industry. Some newer roles have also started mushrooming, with which we are not even acquainted now.

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Top trends in analytics jobs in 2018 as follows:

  • The total number of data science and analytics jobs nearly doubled from 2017 to 2018.
  • There’s been a sharp contrast in the percentage increase of analytics job inventory in the past years – from 2015 to 2016, the number of analytics jobs increased by 52%, which increased by only 40% from 2014 to 2015.
  • Currently, if we go by the reports, nearly 50000 analytics job positions are currently available to get filled by suitable candidates. Although the exact numbers are difficult to ascertain.
  • Amazon, Goldman Sachs, Citi, E&Y, Accenture, IBM, HCL, JPMorgan Chase, KPMG and Capgemini – are 10 top-tier organizations with the highest number of analytics opening in India.

City Figures

Bengaluru is the IT hub of India and accounts for the largest share of the data science and analytics jobs in India. Approximately, it accounted for 27% of jobs till the quarter of the last year.

Tier-II cities also witnessed a surging trend in such roles from 7% to 14% in between 2017 and 2018 – as startups started operating out of these locations.

Delhi/NCR ranks second contributing 22% analytics jobs in India, followed by Mumbai with 17%.

Industry Figures

Right from hospitality, manufacturing and finance to automobiles, job openings seem to be in every sector, and not just limited to hi-tech industries.

Banking and financial sector continued to be the biggest job drivers in analytics domain. Almost 41% of jobs were posted from the banking sector alone, though the share fell from last year’s 46%.

Ecommerce and media and entertainment followed the suit and contributed to analytics job inventory. Also, the energy and utilities seem to have an uptick in analytics jobs, contributing to almost 15% of all analytics jobs, 4% hike from the last year’s figure.

Education Requirement Figures

In terms of education, almost 42% of data analytics job requirements are looking for a B.Tech or B.E degree in candidates. 26% of them prefer a postgraduate degree, while only 10% seeks an MBA or PGDM.

In a nutshell, 80% of employers resort to hiring analytics professionals who have an engineering degree or a postgraduate degree.

As a result, Data analyst course has become widely popular. It’s an intensive, in-demand skill training that is intended for business, marketing and operations managers, data analyst and professionals and financial industry professionals. Find a reputable data analyst training institute in Gurgaon and start getting trained from the experts today.

 

The article has been sourced from:

https://qz.com/1297493/india-has-the-most-number-of-data-analytics-jobs-after-us

https://analyticsindiamag.com/analytics-and-data-science-india-jobs-study-2017-by-edvancer-aim

 

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How Data Science Is Getting Better, Day by Day?

HOW DATA SCIENCE IS GETTING BETTER, DAY BY DAY?

In the latest Star Wars movie, the character of Rose Tico – a humble maintenance techie with a talent for tinkering is relatable; her role expands and responsibilities increase as the movie gets going, just like our data scientists. A chance encounter with Finn puts her into the frontlines of action, and by the end of the movie, she’s flying ski-speeders in the new galactic civil war, one of the most critical battles in the movie – with time, her role becomes more complex and demanding, but she never quivers and embraces the challenges to get the job done.

A lot many data scientists draw similarities with Rose’s character. In the last 5 years, the job role and responsibility of data analysts has undergone an unrecognizable change – as data proliferation is increasing in capacity and complexity, the responsibility is found shifting base from dedicated consultants to cross-functional, highly-skilled data teams, proficient enough in integrating skills together. Today’s data consultants need to complete tasks collaboratively to formulate trailblazing analysis that let businesses predict future success and growth pattern, effectively.

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Quite conventionally, the intense role of prediction falls on the sophisticated crop of data scientists, while business analysts are more oriented towards measuring churn. On the other hand, intricate tasks, like model construction or natural language processing are performed by an elite team of data professionals, armed with strong engineering expertise.

Said differently, the emergence of data manipulation languages, such as R and Python is surging – owing to their extensive usage and adaptability, businesses are biased towards implementing these languages for advanced analysis. Drawing inspiration from Rose’s character, each data scientist should adapt to newer technology and expectations, and enhance expertise and skills that’s needed for the new role.

However, acing the cutting edge programming languages and tools isn’t enough for the challenge – today, data teams need to visualize their results, like never before. The insights churned out of advanced machine learning are curated for consumption by business pioneers and operation teams. Thus, the results have to be crisp, clear and creatively presented. As a result, predictive tools are being combined with effective capability of Python and R with which analysts and stakeholders are quite familiar.

The whole big data industry is changing, and the demand for skilled big data analysts is sky-rocketing. In this tide of change, if you are not relying on advanced data analysis tools and predictive analytics, you are going to lag behind. Companies that analyze data, boost decision-making, and observe social media trends – changing with time – will have immense advantages over companies that don’t pay attention to these crucial parameters.

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No second thoughts, it’s an interesting time for data aspirants to make significant impacts in the whole data community and trigger fabulous business results. For professional training or to acquire new skills – drop by DexLab Analytics – their data Science Courses in Noida are outstanding.

The blog has been sourced from  dataconomy.com/2018/02/whole-new-world-data-teams

 

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Here’s How Technology Made Education More Enjoyable and Interactive

Here’s How Technology Made Education More Enjoyable and Interactive

Technology is revamping education. The entire education system has undergone a massive change, thanks to technological advancement. The institutions are setting new goals and achieving their targets more effectively with the help of new tools and practices. These cutting edge methods not only enhances the learning approach, but also results in better interaction and fuller participation between teachers and students.

The tools of technology have turned students into active learners; they are now more engaged with their subjects. In fact, they even discover solutions to the problems on their own. The traditional lectures are now mixed with engaging illustrations and demonstrations, and classrooms are replaced with interactive sessions in which students and teachers both participate equally.

Let’s take a look at how technology has changed the classroom learning experience:

Online Classes

No longer, students have to sit through a classroom all day. If a student is interested in a particular course or subject, he or she can easily pursue degrees online without going anywhere. The internet has made interactions between students and teachers extremely easy. From the comfort of the home, anyone can learn anything.

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Free educational resources found online

The internet is full of information. From a vast array of blogs, website content and applications, students as well as teachers can learn anything they desire to. Online study materials coupled with classroom learning help the students in strengthening their base on any subject as they get to learn concepts from different sources with examples and practice enough problems. This explains why students are so crazy for the internet!

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Webinars and video streaming

The facilitators and educationists are nowadays looking up to video streaming to communicate ideas and knowledge to the students. Videos are anytime more helpful than other digital communications; they help deliver the needful content, boosting the learning abilities among the learners, while making them understand the subject matter to the core. Webinars (seminars over the web) replaces classroom seminars; teachers look up to new methods of video conferencing for smoother interaction with the students.

Podcasts

Podcasts are digital audio files. Users can easily download them. They are available over the internet for a bare subscription fee. It’s no big deal to create podcasts. Teachers can easily create podcasts that syncs well with students’ demand, thus paving a way for them to learn more efficiently. In short, podcasts allow students a certain flexibility to learn from anywhere, anytime.

Laptops, smartphones and tablets

For a better learning experience overall, both students and teachers are looking forward to better software and technology facilities. A wide number of web and mobile applications are now available for students to explore the wide horizon of education. The conventional paper notes are now replaced with e-notes that are uploaded on the internet and can be accessible from anywhere. Laptops and tablets are also used to manage course materials, research, schedules and presentations.

No second thoughts, by integrating technology with classroom training, students and teachers have an entire world to themselves. Sans the geographical limitations, they can now explore the bounties of new learning methods that are more fun and highly interactive.

DexLab Analytics appreciates the power of technology, and in accordance, have curated state of the art Data Science Courses that can be accessed both online and offline for students’ benefit. Check out the courses NOW!

 

The article has been sourced from – http://www.iamwire.com/2017/08/technology-teaching-education/156418

 

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Microsoft Introduces FPGA Technology atop Google Chips through Project Brainwave

Microsoft Introduces FPGA Technology atop Google Chips through Project Brainwave

A Change Is In the Make – due to increasing competition among tech companies working on AI, several software makers are inventing their own new hardware. A few Google servers also include chips designed for machine learning, known as TPUs exclusively developed in-house to ensure higher power and better efficiency. Google rents them out to its cloud-computing consumers. Of late, Facebook too shared its interest in designing similar chips for its own data centers.

However, a big player in AI world, Microsoft is skeptical if the money spent is for good – it says the technology of machine learning is transforming so rapidly that it makes little sense to spend millions of dollars into developing silicon chips, which could soon become obsolete. Instead, Microsoft professionals are pitching for the idea of implementing AI-inspired projects, named FPGAs, which can be re-modified or reprogrammed to support latest forms of software developments in the technology domain.  The company is buying FPGAs from chip mogul, Intel, and already a few companies have started buying this very idea of Microsoft.

This week, Microsoft is back in action with the launch of a new cloud service for image-recognition projects, known as Project Brainwave. Powered by the very FPGA technology, it’s one of the first applications that Nestle health division is set to use to analyze the acuteness of acne, from images submitted by the patients. The specialty of Project Brainwave is the manner in which the images are processed – the process is quick as well as very low in cost than other graphic chip technologies used today.

It’s been said, customers using Project Brainwave are able to process a million images in just 1.8 milliseconds using a normal image recognition model for a mere 21 cents. Yes! You heard it right. Even the company claims that it performs better than it’s tailing rivals in cloud service, but unless the outsiders get a chance to test the new technology head-to-head against the other options, nothing concrete can be said about Microsoft’s technology. The biggest competitors of Microsoft in cloud-service platform include Google’s TPUs and graphic chips from Nvidia.

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At this stage, it’s also unclear how widely Brainwave is applicable in reality – FPGAs are yet to be used in cloud computing on a wide scale, hence most companies lack the expertise to program them. On the other hand, Nvidia is not sitting quietly while its contemporaries are break opening newer ideas in machine learning domain. The recent upgrades from the company lead us to a whole new world of specialized AI chips that would be more powerful than former graphic chips.

Latest reports also confirm that Google’s TPUs exhibited similar robust performance similar to Nvidia’s cutting edge chips for image recognition task, backed by cost benefits. The software running on TPUs is both faster and cheaper as compared to Nvidia chips.

In conclusion, companies are deploying machine learning technology in all areas of life, and the competition to invent better AI algorithms is likely to intensify manifold. In the coming days, several notable companies, big or small are expected to follow the footsteps of Microsoft.

For more machine learning related stories and feeds, follow DexLab Analytics. It is the best data analytics training institute in Gurgaon offering state of the art machine learning using python courses.

The article has been sourced from – https://www.wired.com/story/microsoft-charts-its-own-path-on-artificial-intelligence

 

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Evolving Logistics Scenario: The Tech-driven Future of Logistics Industry

Customer expectations are growing by the day; they are demanding faster and more flexible deliveries at minimum delivery costs. Businesses are being pressurized to customize their manufacturing processes as per customer demands. This is a hard slog for the logistics industry, which has to keep delivering better services but for lower prices.

The logistics industry can only achieve this through ‘digital fitness’. It has to make intelligent use of the global wave of digitization, including data analytics, automation and ‘Physical Internet’. The Physical Internet is an open global logistics system that is transforming the way physical objects are handled, moved, stored and supplied. It aims towards the replacement of current logistical models and making global logistics more efficient and sustainable. The Physical Internet promises better standardization in logistics operations, including shipment sizes, labeling and systems.

The central theme in logistics sector is collaborative working, which enables market leaders to retain dominance.

Now, let us take a look at a few tech-driven domains that will shape the future of logistics.


The future of Logistics Lies in IoT

Internet of Things has been the most innovative technology of the present era. It has the potential to revolutionize the logistics sector. The key benefits of IoT with regard to logistics are:

  • Real-time alerts and notifications
  • Automate processes that gather data from various machines
  • Automate vital operations like inventory management and asset tracking: With the help of IoT, companies can improve tasks like tracking orders, determining what items need to be stocked up and how certain products are performing.
  • Able to function without any human interventions.
  • Logistic companies can provide safer deliveries
  • Enable the regulation of temperature and other environmental factors.

IoT will be advantageous for the entire logistics sector, including fleet and warehouse management, and shipment and delivery of products. IoT can help companies dealing with cargo shipments by improving visibility in the delivery and tracking of cargo.

Warehouse Automation

Warehouse automation is set for a major overhaul. Online shopping is thriving and logistics, especially warehouse operations, need to be more refined and speedy. Warehouse operations of many e-commerce giants are undergoing a robotics makeover. According to reports, the market for logistics robotics, which had generated revenues worth 1.9 billion USD in 2016, is likely to generate sky-high revenues worth 22.4 billion USD this year.

The advancements in robotics include programming robots to pick and pack goods, load and unload cargo and at times deliver goods too. Employing robots speed up the processes of data collection, maintaining records and managing inventories.  Most importantly, robots leave no room for human errors in the processes.


Blockchain Technology in Logistics

The growth of crypto-currencies like Bitcoin has popularized blockchain technology. Blockchain being a type of distributed ledger technology provides secure, traceable and transparent transactions. Blockchain technology employed by logistics firms will improve customer visibility into shipments and help prevent data breaches.

In the present times, logistics is considered the backbone of a stable economy. Thus, for India to emerge as a superpower, the logistics market needs to be developed and integrated with state-of-the-art technologies. Conducive policies and a healthy partnership between private and public sector is crucial to steer India into an era of competent and cost-effective business operations.

In times to come, automation will transform every industry. Don’t be left behind. Get an edge by enrolling for the data science and machine learning certification course at the premier data analyst training institute in DelhiDexlab Analytics.

 

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How American Express Uses Data Analytics to Promote a Data-Driven Culture

data analytics training institute

Since 2010, American Express, with an encompassing database crossing over 100 million credit cards accounting for more than $ 1 trillion in charge volume annually, is harnessing the power of big data. Undeniably, it resulted in incredible improvements in speed and performance.

In the last four decades, the entire financial services industry has undergone a massive change, notably in the spheres of:

Electronic payments – Online payments, comprising credit and debit cards have dramatically increased over cash, globally.

E-commerce – An excessive reliance on smartphones and internet have boosted E-commerce capabilities manifold times.

With an increasing interaction between company and customers, the latter’s online and offline identity is being collaborated for an encompassing 360-degree view. This eventually drives innovation in product designing and marketing.

Formulating a Data-Driven Culture

Data analytics is like the bull’s eye of effective marketing, and servicing and risk management. Data curation and management is now a prerequisite for competitive excellence.

Since its inception, American Express flaunts transformation: the company has transformed itself from being a trivial freight forwarding business to a top notch player in payments and customized service industry. Over the years, the working mechanism of the firm has changed dramatically, and today, it is #1 small business card issuer in the whole of the US.

No matter, while the company strives to evolve, its core values remain somewhat same. Keeping their customers above anything else and behave like a good citizen are two core values of American Express that are beyond alterations. To become a successful data-driven organization, they believe in investing on technology, analytics, along with human talent, emphasizing on a proper synthesis between technology and human cognition to trigger robust growth and future success.

How American Express Stays Relevant and Fresh?

Risk 2020 – American Express envisions how an economy or marketplace might look like after a few years, and in the process, assesses the risks to combat to address the weaker issues in the economy. A comprehensive approach, including cloud, deep learning, mobile computing and AI is the solution.

Cornerstone – This is an encompassing, global big data ecosystem. The data is stored and shared with global potentialities across trusted sources. In any organization, data is the centre of attraction, and the consultants at American Express recognize the essence of innovation lies at company’s DNA and not somewhere on the top.

The data-driven culture in American Express is simple, natural and nuanced. A huge data base is created, from acquisition to customer management, which eventually needs to be shared with third parties and partners to derive insightful conclusions for better customer experience and risk assessment. “At American Express, we take our responsibility to serve customers and the public seriously, always ensuring that solutions are best-in-class and valuable to our customers,” says Ash Gupta, president, Global Credit Risk & Information Management, American Express.

“American Express’ closed-loop data allows us to analyze a large volume of real spending that can help marketers across a range of industries connect with customers and provide unique value,” he further adds.

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To know more about data-driven customer experience, visit DexLab Analytics, a premier data analyst training institute in Delhi. They offer a plethora of data analyst training courses for interested candidates.

 

The blog has been sourced from:

https://www.forbes.com/sites/ciocentral/2018/03/15/how-american-express-excels-as-a-data-driven-culture/#5c5ed1a81635

https://digit.hbs.org/submission/american-express-using-data-analytics-to-redefine-traditional-banking/

 

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